Who we are

AGraceful Touch Healthcare is a homecare agency dedicated to providing compassionate and professional non-medical care services. Our website serves as an information and contact platform for individuals seeking homecare support.

Information We Collect

a. Information You Provide Directly

When you:

• Submit a contact form

• Request care services

• Leave comments

• Register an account
  We may collect personal information such as:

• Name

• Email address

• Phone number

• Address (if provided)

• Any other information you choose to provide

b. Comments

When visitors leave comments on the site, we collect the data shown in the comment form, as well as:

• The visitor’s IP address

• Browser user agent string (used for spam protection)

An anonymized hash of your email address may be sent to the Gravatar service to check if you use it. Their Privacy Policy can be found on their website. Once your comment is approved, your profile picture may be visible publicly.

Media

If you upload images to our website, avoid uploading images containing embedded location data (EXIF GPS). Other visitors may download and extract location data.

Cookies

We use cookies to enhance your website experience.

a. Comment Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies—this is for convenience so you don’t have to re-enter details later. These cookies last for one year.

b. Login Cookies

If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. When you log in, we set cookies to store:

• Login information (lasts two days)

• Screen display preferences (lasts one year)

Selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies.

c. Editing Content

If you publish or edit an article, an additional cookie will be stored in your browser with the post ID. It contains no personal data and expires after one day.

Embedded content from other websites

Pages or articles on this site may include embedded content (e.g., videos, images, articles).
Embedded content behaves the same way as if you visited the external website directly.

Those websites may:

• Collect data about you

• Use cookies

• Track your interactions, including if you’re logged into their platform

We do not control the privacy practices of these external sites.

Who we share your data with

We do not sell or share your personal data with third parties for marketing.
However, in certain cases, data may be shared:

• If you request a password reset, your IP address is included in the reset email.

• Visitor comments may be checked through an automated spam detection service.

How long we retain your data

• Comments and their metadata are stored indefinitely to recognize and approve future comments automatically.

• For registered users, we store the personal information provided in their profile. Users can view, edit, or delete their data at any time (except username changes).

• Website administrators can also access and edit this information.

What rights you have over your data

You may request:

• A copy of the personal data we hold about you

• Correction of inaccurate information

• Deletion of your personal data (except information required for legal or security purposes)

To submit a request, please contact us through our website or by using the contact details provided.

Where your data is sent

Visitor comments may be processed through automated spam detection systems or security tools used by our website hosting provider.

Contact Information

If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us at:

📧 info@agracefultouchhealthcare.com

📞  682-267-0724

🏢Address: 1804 Owen Crt Suite 110, Mansfield, TX 76063